What tenant fees will I pay?
Since the Tenant Fees Act of June 2019 the fees that tenants can be charged have been clearly defined in law. The following fees will be payable by tenants:
Application Stage
- Holding Deposit: 1 weeks rent (Calculated by the monthly rent divided by 4.35). This payment is offset against the first month's rent (payable on the day you move in).
Pre-Tenancy
- Tenancy Deposit: 1 month's rent
- First Months Rent (as advertised) – minus the holding monies as stated above
- These payments will need to be received by us before you can move in.
During the Tenancy:
As well as paying the rent, you may also be required to make the following payments if you breach the terms of the tenancy:
- If you pay the rent late, we reserve the right to charge you interest (the Bank of England's base rate plus 3% APR) from the point the rent is 7 days late.
- If we send you a letter because you have broken the agreement (including notification of rent arrears), you must pay the fixed fee of £30.00.
- Missed appointments – i.e. House inspection, tradesmen pre-arranged works etc – £45.00 per visit.
- If your bank returns a Standing order or direct debit unpaid, an administration fee of £30.00 for every rental standing order that is returned as unpaid will be charged to your rent account.
- If you do not respond to the letters / notice and, as a result, we or our agent have to visit you at home, we will charge you £60.00.
- Lost Keys – A minimum administration fee of £30.00 will apply plus the cost for duplicate keys.
- A £45.00 call–out charge per visit will be payable by the tenant, if we are called out to attend to the following:
- To open a bedroom door, front door or back door.
- To unblock a sink, bath or toilet.
- Any call out which is considered unnecessary. This is at the discretion of the Maintenance manager. This decision is final.
Early Termination
If the tenant applies to leave their contract early, they will be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will not exceed the maximum amount of rent outstanding on the tenancy.
Homelink Property Management holds Client Money Protection and is a member of The Property Redress Scheme.
If you require any further advice, please contact us.
How do we ensure our tenants are protected?
We are a registered member of the UKALA Client Money Protection Scheme. This is a client money protection scheme to ensure your money is handled in the correct manner. Download a copy of our UKALA Client Money Protection Certificate here.
We are also members of The Property Ombudsman, which is a redress scheme for consumer complaints.